Looking for a Chipotle restaurant near you? Click on the link in this help guide to open the restaurant map, and look at all Chipotle Mexican Gills near your current location.
About Chipotle Inc. Chipotle is definitely an American restaurant chain that serves a basic menu of Mexican-inspired food. Founded in Denver, Colorado, in 1993 by Steve Ells, a classically trained chef, Chipotle has grown to more 2,000 store locations, which together serve over 1 million customers daily. The company is recognized for its logo and marketing of Food With Integrity, its commitment to offering fresh meal items and sourcing ingredients from ethically minded suppliers. With this particular premium food ethos, Chipotle helped usher in an era of fast casual dining experiences, many of which loosely mimicked the chains popular strategy to fresh preparation and assembly-line service.
Since going public in 2006, Chipotles restaurant footprint continues to grow rapidly, now includes locations in Europe. The organization has additionally designed a portfolio of subsidiary brands, including Pizzeria Locale, the Asian-inspired ShopHouse Kitchen, and Tasty Made, a whole new burger joint. Following a number of food-safety incidents in 2015 associated with its flagship nearest chipotle, however, the companys business has suffered, and even reported its first quarterly loss in a decade. In order to rebound sales and regain the trust of clients, Chipotle has added new menu items like chorizo and introduced a rewards program called Chiptopia.
“To ensure that us to carry on to perform Chipotle there, part of the deal is we need to serve breakfast,” Niccol said. That location serves an egg and cheese breakfast burrito and one with egg and chorizo. That latter item, Niccol said, is definitely the reason he won’t rule breakfast out completely.
“Our chorizo is fabulous,” he said.”You place chorizo with eggs in a burrito, that’s pretty good. Right? So in the future maybe, however, not right now.” Instead of branching out into breakfast, Chipotle (CMG) is leaning into exactly what it knows its customers are after: meat burritos for lunch and, increasingly, dinner.
Chipotle CEO: Fake meat is not our strategy to food
“People today are dialed directly into Chipotle simply because they love the chicken, the steak, the carnitas, the barbacoa,” said Niccol, noting that this company’s chicken burrito makes up the bulk of its sales.
Chipotle recently added carne asada to the menu being a limited-time offer, the first time that this chain added a brand new meat item because it reintroduced chorizo in 2018. The carne asada option was tested in three American cities within the last year and performed “incredibly well,” according to Chipotle.
The chain is additionally making digital improvements to encourage more orders, including outside lunchtime. It launched a loyalty program, sped up the drive-thru process with “Chipotlanes” for pickup orders and added an additional make line for online orders. It’s also begun to offer delivery. Digital orders also are going through the roof. In the second quarter, they grew 99% and taken into account 18% of sales. Niccol thinks that a person day, digital orders might make up half of Chipotle’s sales.
Chipotle’s “digital transformation” is approximately “providing people with more access and driving further into this concept of any frictionless experience,” Niccol said. The organization intends to continue leaning into tech, he added, noting the “Chipotlanes” will probably “be a significant part of our business.” Together, the changes make it easier for groups to order, Niccol explained, meaning more dinner orders.
“In the event you can be found in with a small group of friends, to move down our line, it can be a bit cumbersome,” he explained. When ordering online or through the app, “you can share the payment, you can order ahead, you have everybody’s order, you just appear, you take a moment or grab and go.”
By centering on lunch and dinner, Chipotle avoids the costs associated with breaking into breakfast. The meal might be lucrative, but there’s a higher barrier to entry for companies that don’t already serve food in the morning. Wendy’s, for example, recently shared that it wants to hire about 20,000 US employees and invest $20 million in serving breakfast nationwide.
It’ll be especially tough to recruit a lot of employees in such a tight labor market. Chipotle, for the part, is wanting to bring in workers by encouraging mobility in the company, offering quarterly bonuses and, amongst other things, teaching unique skills.
“The very first week on the job we teach you knife skills concerning how to actually cut vegetables, how you can cut lettuce, how you can cut avocados, how to mash guacamole,” Niccol said. “They are all skills that transfer then with other opportunities in the restaurant industry.”
To date, Chipotle’s efforts are most often working. The company’s stock has nearly doubled to date this coming year, along with its sales as well as in the second quarter jumped 13% to $1.4 billion. Niccol has become credited with helping turn the mjjrlx around after E. coli outbreaks in 2015 and 2016 drove customers away.
Today, Chipotle has roughly 2,500 restaurants. At the end of 2014, there were about 1,800 Chipotle locations. Niccol thinks that figure could grow to about 6,000, he told Romans, without specifying a timeline. “We’re just getting started.”
Chipotle’s Chief Reputation Officer Laurie Schalow told TODAY the guac’s recent appearance was as a result of change of the avocado supply as they switch between sources during peak growing seasons in numerous locations. Schalow stated that many locations begins using mostly Mexican-grown avocados in the end of the month. Using that mystery solved and a new meat on the menu, this is a great week to become a Chipotle fan.